The questions guests ask us most, answered in one place. If you do not find yours here, call us at 800-386-1872 or email reservations@oceanaresorts.com.
Where is The Patricia Grand?
We are at 2710 N Ocean Blvd, Myrtle Beach, SC 29577, on the oceanfront in Myrtle Beach. We are minutes from the Boardwalk, the SkyWheel, Broadway at the Beach and the Myrtle Beach Convention Center. You can find driving directions on our Map and Directions page.
How far is the beach?
The resort is oceanfront with direct beach access, so you can walk from the property onto the sand. Most of our room types have a private balcony facing the ocean or with an ocean view.
What time is check-in and check-out?
In-person check-in begins at 4:00 p.m. on your arrival date. Check-out is anytime before 10:00 a.m. on your departure date.
The lobby is staffed 24 hours a day, seven days a week. All entrance doors are locked from 11 p.m. to 6 a.m., and we send you an entry code before you arrive so you can get in after hours.
The credit card used to pay for the reservation, and the person it was issued to, must both be present at check-in with a government-issued photo ID, and the names must match. This applies even if you have already paid in full.
What kinds of rooms do you have, and how many people do they sleep?
We have more than 200 rooms and suites across nine layouts, sleeping two, four or six guests. They range from a hotel-style king room to one-bedroom suites with a separate bedroom, a full kitchen and a living room with a Murphy bed.
Our room-finder guide compares every layout side by side, or you can browse photos and live rates on the Rooms page.
Do the rooms have kitchens?
Most of them do. Every efficiency and one-bedroom suite includes a full kitchen with an oven, a stovetop, a refrigerator and a microwave, so you can cook real meals rather than reheat them.
The one exception is the Oceanview Standard King, which has a small refrigerator and a microwave but no kitchen.
Is there a restaurant at the resort?
Yes. We have an oceanfront restaurant on site serving breakfast and brunch during the day and dinner in the evening, with a full-service bar. The Ground Floor Cafe handles coffee and quick pick-me-ups, and there is a poolside bar open seasonally.
Ground Floor Cafe hours change through the year. It is open 7 a.m. to 7 p.m. daily from June 3 to September 29, 7 a.m. to noon Thursday through Sunday from March 2 to June 2 and again from September 30 to December 3, and closed for the season from December 4 to February 1. See our On-Site Dining page for current details.
Is breakfast included?
Breakfast is served on site, and some room types and rates include it while others do not. Use the Free Breakfast filter on our Rooms page to see which options include breakfast for your dates, or ask when you call to book.
Are dogs allowed?
Yes, with conditions. We welcome small dogs in select pet-friendly rooms on designated floors, and advance notice is required.
- Dogs only. Cats, birds, reptiles and other animals are not permitted.
- Limit of two dogs per room.
- Weight limit of 20 lbs. per dog.
- $35 per day, per pet, capped at $350 per dog, per month, collected by the front desk at check-in.
- Breed restrictions apply. Restricted breeds include Rottweiler, Pit Bull Terrier, Staffordshire Terrier, Boxer, German Shepherd, Presa Canario, American or Miniature Bulldog, Chow Chow, Doberman Pinscher, Akita, Wolf-hybrid, Mastiff, Cane Corso, Great Dane, Alaskan Malamute and Husky. Other breed restrictions may apply.
- Dogs must be leashed in public areas and are not permitted in the pool areas.
- If your dog is left unattended in the room, we recommend using a pet carrier.
ADA service animals are always welcome. The full policy is on our Policies page.
Is parking free?
Yes. Guest parking is free in the garage across the street from the resort. Each room is allowed a maximum of one parking pass, and trailers are not permitted on the property.
Is there daily housekeeping?
No. We are a limited-service facility and daily housekeeping is not provided. Towels are provided for your unit and are for in-room use only.
What pools does the resort have?
There is a large heated oceanfront pool, an indoor pool for cooler or rainy days, hot tubs, and a dedicated kiddie pool for younger children. We also have an on-site fitness room with ellipticals, exercise machines and free weights. See the Amenities page for more.
What do I get for booking direct?
Booking direct includes a seasonal assortment of free tickets to popular Myrtle Beach area attractions at no additional cost, plus the Privileges Discount Card for savings at participating attractions, shops, restaurants and entertainment during your stay. There is also a summer activities program, with on-site activities for kids.
The ticket line-up changes every season, so check the current one on our Seasonal Fun Pass page.
Can I stay for a month or a full winter?
Yes. Guests staying at least 28 consecutive nights may qualify for an extended stay rate. Monthly rates are available for travel from October through March, and March rentals must also include the full month of February.
Winter rental rates do not include daily housekeeping, and monthly stays follow a different set of policies than nightly bookings, so review those before you reserve. Extended stays are booked by phone. Call a Vacation Specialist at 800-386-1872 or start on our Extended Stays page.
Can I request a specific room or floor?
You can ask, and we will pass the request along, but specific rooms and floors cannot be guaranteed. If you are booking more than one unit for a group, we are not able to promise that the units will be next to each other or on the same floor. Call us and we will tell you honestly what is available for your dates.
Is the resort non-smoking?
Yes, strictly. Smoking of any kind, including cigars, cigarettes, e-cigarettes, marijuana or other substances, is not permitted in guest rooms, on balconies, or anywhere in the public areas. Violations result in a cleaning fee charged to the room account and may lead to eviction.
Is there a minimum age to check in?
Guests under 21 are not admitted unless accompanied by an adult.
What is the deposit and cancellation policy?
A deposit equal to the first night’s lodging is required when you book. Your deposit is refundable if you cancel at least seven days before arrival, and a $50 administrative fee applies to each cancellation. No-shows forfeit the deposit, and no refund is available for early departures once you have checked in and paid the balance.
The balance is due at check-in and is payable by credit card only. We accept Visa, Mastercard, Discover and American Express. Prepaid cards and personal checks are not accepted.
Why do rooms of the same type look different in photos?
All of our units are individually owned, so decor varies from one unit to the next even within the same room type. Photos on the website represent a sample of the layout rather than the exact unit you will be assigned.
Still have a question?
Call us at 800-386-1872, email reservations@oceanaresorts.com, or check rates on our Reservations page.
